Customer Relationship Management

A strong Customer Relationship Management(CRM) system will help you build relatonships with your customers.  We fully embrace the community edition of SugarCRM. ITA's CRM offering coupled with Dimdim video conferencing will enable you to deliver, track, and coordinate webinar contact with your collaborators.  A few highlights:

  • Campaign feature to help you orchestrate email, and flier marketing efforts
  • Keep contact information along with history (emails, meetings, calls, video conferences attended, proposals, ...)
  • Schedule interactions with contacts - follow ups to proposals, introduction emails, maintaining the polite persistence so important to building relationships

Here are a few videos showing the power of CRM by role:

ITA adds value by integrating the features of a strong CRM with many other features that enhance your efforts.